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TagLauncher
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<a href="https://github.com/shanghai3168/taglauncher/releases/download/v7.6.0/Taglauncher-help-en.pdf" rel="noopener" type="application/pdf">Help PDF</a>
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<h1>Support</h1>
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<p>
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<strong>Current version:</strong> 7.8.15 (Build 20260605.2337)<br>
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<strong>System requirement:</strong> macOS 15.0 or later
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<h2>Contact</h2>
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Email:
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<a href="mailto:shanghai3168@gmail.com">shanghai3168@gmail.com</a>
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<p>Please include your macOS version and TagLauncher version when contacting support. We usually reply within a few business days.</p>
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<h2>Default Shortcuts</h2>
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<ul>
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<li><kbd>Option</kbd> + <kbd>Shift</kbd> + <kbd>Space</kbd> — open App Grid</li>
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<li><kbd>Space</kbd> inside App Grid — open Quick Search</li>
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<li><kbd>Fn</kbd> + <kbd>Space</kbd> — Quick Search only (adjustable in Settings)</li>
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<li><kbd>Esc</kbd> — close Quick Search or App Grid</li>
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<li><kbd>Command</kbd> + <kbd>,</kbd> — Preferences</li>
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</ul>
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<p>You can view or change shortcuts in TagLauncher Settings → Shortcuts, depending on your app version.</p>
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<h2>Help</h2>
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<p>
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The app's About panel opens the help PDF that matches the current interface language.
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You can also download the English help document directly:
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</p>
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<a href="https://github.com/shanghai3168/taglauncher/releases/download/v7.6.0/Taglauncher-help-en.pdf" rel="noopener" type="application/pdf">
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Download English Help PDF
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</a>
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</p>
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<h2>FAQ</h2>
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<h3>App Grid stays on a loading spinner?</h3>
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<p>
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Update to TagLauncher 7.8.15 or later. If it still happens, quit TagLauncher completely and open it again.
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You can also check Settings → Data to make sure the layout file is not damaged, then restore from a backup JSON if needed.
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</p>
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<h3>How do I back up categories and layouts?</h3>
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<p>Open Settings → Data → Export Categories and Layout, then save the JSON file. Use Import to restore it after reinstalling or moving to another Mac.</p>
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<h3>Can one app belong to multiple tags?</h3>
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<p>Yes. This is one of the main differences between TagLauncher and Launchpad's folder model.</p>
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<h3>Does TagLauncher upload my data to the cloud?</h3>
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<p>No. Categories, tags, and notes stay on your Mac. See the <a href="privacy.html">Privacy Policy</a>.</p>
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<h2>Mac App Store</h2>
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<p>We will add the App Store product link here after launch. Purchases and refunds are handled through Apple Support.</p>
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<p>© 2026 TagLauncher · Hainan Wanxing Technology Co., Ltd. (海南万幸科技有限公司)</p>
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