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| | | <!DOCTYPE html> |
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| | | <html lang="en"> |
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| | | <head> |
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| | | <meta charset="utf-8"> |
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| | | <meta name="viewport" content="width=device-width, initial-scale=1"> |
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| | | <title>Support — TagLauncher</title> |
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| | | <meta name="description" content="TagLauncher support: shortcuts, FAQ, contact email, and localized help PDF."> |
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| | | <link rel="stylesheet" href="styles.css"> |
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| | | <link rel="alternate" hreflang="en" href="support-en.html"> |
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| | | <link rel="alternate" hreflang="zh-Hans" href="support.html"> |
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| | | </head> |
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| | | <body> |
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| | | <header class="site-header"> |
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| | | <div class="layout site-header__bar"> |
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| | | <a class="brand" href="index-en.html"> |
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| | | <img src="assets/app-icon-256.png" width="34" height="34" alt=""> |
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| | | TagLauncher |
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| | | </a> |
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| | | <nav class="site-nav" aria-label="Main"> |
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| | | <a href="index-en.html">Home</a> |
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| | | <a href="support-en.html" aria-current="page">Support</a> |
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| | | <a href="privacy.html">Privacy</a> |
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| | | <a href="https://github.com/shanghai3168/taglauncher/releases/download/v7.6.0/Taglauncher-help-en.pdf" rel="noopener" type="application/pdf">Help PDF</a> |
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| | | </nav> |
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| | | <div class="lang-switch" role="navigation" aria-label="Language"> |
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| | | <a href="support.html" hreflang="zh-Hans">中文</a> |
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| | | <a href="support-en.html" class="is-active" hreflang="en">EN</a> |
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| | | </div> |
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| | | </div> |
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| | | </header> |
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| | | <main class="page-main"> |
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| | | <div class="layout prose"> |
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| | | <article class="card"> |
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| | | <h1>Support</h1> |
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| | | <p> |
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| | | <strong>Current version:</strong> 7.8.15 (Build 20260605.2337)<br> |
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| | | <strong>System requirement:</strong> macOS 15.0 or later |
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| | | </p> |
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| | | <h2>Contact</h2> |
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| | | <p> |
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| | | Email: |
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| | | <a href="mailto:shanghai3168@gmail.com">shanghai3168@gmail.com</a> |
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| | | </p> |
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| | | <p>Please include your macOS version and TagLauncher version when contacting support. We usually reply within a few business days.</p> |
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| | | <h2>Default Shortcuts</h2> |
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| | | <ul> |
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| | | <li><kbd>Option</kbd> + <kbd>Shift</kbd> + <kbd>Space</kbd> — open App Grid</li> |
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| | | <li><kbd>Space</kbd> inside App Grid — open Quick Search</li> |
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| | | <li><kbd>Fn</kbd> + <kbd>Space</kbd> — Quick Search only (adjustable in Settings)</li> |
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| | | <li><kbd>Esc</kbd> — close Quick Search or App Grid</li> |
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| | | <li><kbd>Command</kbd> + <kbd>,</kbd> — Preferences</li> |
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| | | </ul> |
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| | | <p>You can view or change shortcuts in TagLauncher Settings → Shortcuts, depending on your app version.</p> |
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| | | |
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| | | <h2>Help</h2> |
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| | | <p> |
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| | | The app's About panel opens the help PDF that matches the current interface language. |
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| | | You can also download the English help document directly: |
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| | | </p> |
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| | | <p> |
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| | | <a href="https://github.com/shanghai3168/taglauncher/releases/download/v7.6.0/Taglauncher-help-en.pdf" rel="noopener" type="application/pdf"> |
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| | | Download English Help PDF |
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| | | </a> |
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| | | </p> |
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| | | |
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| | | <h2>FAQ</h2> |
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| | | <h3>App Grid stays on a loading spinner?</h3> |
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| | | <p> |
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| | | Update to TagLauncher 7.8.15 or later. If it still happens, quit TagLauncher completely and open it again. |
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| | | You can also check Settings → Data to make sure the layout file is not damaged, then restore from a backup JSON if needed. |
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| | | </p> |
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| | | <h3>How do I back up categories and layouts?</h3> |
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| | | <p>Open Settings → Data → Export Categories and Layout, then save the JSON file. Use Import to restore it after reinstalling or moving to another Mac.</p> |
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| | | <h3>Can one app belong to multiple tags?</h3> |
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| | | <p>Yes. This is one of the main differences between TagLauncher and Launchpad's folder model.</p> |
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| | | <h3>Does TagLauncher upload my data to the cloud?</h3> |
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| | | <p>No. Categories, tags, and notes stay on your Mac. See the <a href="privacy.html">Privacy Policy</a>.</p> |
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| | | <h2>Mac App Store</h2> |
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| | | <p>We will add the App Store product link here after launch. Purchases and refunds are handled through Apple Support.</p> |
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| | | </article> |
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| | | </div> |
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| | | </main> |
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| | | |
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| | | <footer class="site-footer"> |
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| | | <div class="layout"> |
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| | | <p>© 2026 TagLauncher · Hainan Wanxing Technology Co., Ltd. (海南万幸科技有限公司)</p> |
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| | | </div> |
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| | | </footer> |
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| | | </body> |
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| | | </html> |
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